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BOOKING TERMS & CONDITIONS
All bookings are accepted subject to these conditions:
- Rentals run from 4pm on the first day of the hire
period to 10am on the last day of the hire period. Please let us know
if the time of arrival is to be later than 8.00pm.
- A deposit of 20% of the total cost is payable upon
booking.
- Telephone or email bookings will be held for ten
days to allow for receipt of the initial deposit.
- Please pay the balance of the total cost at least
eight weeks before the beginning of the Hire Period. In the event of
late payment of the balance, we reserve the right to cancel the hiring,
retain your deposit and re let the property. When bookings are made
eight weeks or less in advance, the whole of the hire charge must be
paid on booking.
- We accept payment in Euros or UK pounds - Please
see the price table. You can pay deposits and balances as follows:
- Cheque in Euros (from your bank - ours charges £10).
- Bank transfer - contact us for details.
- Credit card via the on-line PayPal system (PayPal payments in
Euros only and subject to a 4% booking fee).
- A security deposit of €200 is payable on arrival
at the start of the rental to be held against any breakages or damages.
The deposit is returnable at the end of the hire period if everything
is in order, subject to any necessary deductions for damages. If there
are any damages in excess of the deposit then you agree to reimburse
us.
- Every effort has been made to ensure that the description
of the property and nearby facilities are accurate. However,
we cannot accept any liability for any changes beyond our control.
- The number of persons staying in a property must
not exceed the number specified for each property unless by prior agreement.
We retain the right to cancel the hiring if the number of persons arriving
at the property exceeds those notified and/or agreed.
- Hire charges are inclusive of water, gas and electricity
charges (where appropriate).
- Please leave your accommodation clean and tidy on departure. If the
property needs any major cleaning after your stay we
reserve the right to charge for this and the amount will be deducted
from your security deposit.
- The use of the accommodation and the amenities is entirely at the
hirer's/user's risk.
- There is a swimming pool at the property and this
presents potential risks, especially to children. Use of the swimming
pool is entirely at the responsibility of the Hirer. We cannot accept
responsibility for accidents or injuries occurring in connection with
the pool except where directly caused by our own negligence. The Hirer
agrees to take all precautions necessary to ensure the safety of members
of their party and to avoid all dangerous activities in the vicinity
of the pool. The depth of the pool is between 1m and 1.6m, and it is
the Hirer's responsibility to ensure that minors are supervised at all
times in the vicinity of the pool.
- Linen including pillows, blankets and/or duvets,
sheets, pillowcases and bath/hand towels are provided. Please provide
your own towels for sunbathing and use by the pool.
- Personal belongings left in or around the property
are entirely at your own risk. We cannot be held responsible for any
injuries or losses however caused.
- Our properties do not have telephones but messages
from friends, families and colleagues can be left with us in an emergency.
- Availability - Bookings are made on the understanding
that the accommodation booked will be available for the dates specified.
If, due to circumstances beyond our control, this is not possible, every
effort will be made to provide alternative accommodation. Failing this,
then we will make a prompt and full refund of all money paid, and there
will be no further claim against us. In the event of the booking being
cancelled or altered by reason of force majeure (which includes floods,
storms, riots, strikes, wars, and Acts of God) or other events outside
our control,we cannot accept liability. If you or any other person in
the hire party falls ill on holiday or for any reason has to return
early, we cannot be responsible for any additional costs nor can any
part of the hire charge be returned.
- In the event of cancellation by you, a charge will
be made as follows:
- More than eight weeks before the holiday......... 20% of the cost
- Less than eight weeks before the holiday......... 100% of the
cost
- If we are able to re-hire the property for all of the rental
period and at the same price, then the cancellation charge less
an administration fee of 20% of the total cost will be refunded.
If we are only able to re-hire the property for a portion of the
hire period or at a reduced rate then no refund shall apply.
- We strongly recommend that you arrange appropriate travel
insurance including cancellation cover.
- In the unlikely event of a complaint about the property,
this should be reported to us as soon as possible. Complaints cannot
be accepted after you have returned home if there has been no opportunity
for us to put matters right during the hire period.
- Finally, make sure you have an excellent holiday!
We will do everything within our power to assist you.
If you have any questions regarding these terms and conditions then please
contact us.
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